# Home

Welcome to the Upzelo platform documentation hub. This guide provides non-technical overviews, implementation guides, and customer education for the Upzelo loyalty platform.

## Quick Start

**New to Upzelo?** Start with the [System Inventory](https://github.com/upzelo/upzelo-guides/blob/main/guides/system-inventory.md) for a business-friendly overview of what Upzelo does.

**Shopify merchant setting up Upzelo?** Jump to the [Shopify Onboarding Guide](https://github.com/upzelo/upzelo-guides/blob/main/guides/shopify-onboarding-guide.md) for step-by-step implementation.

**Want to launch a referral program?** See the [Referral System Guide](https://github.com/upzelo/upzelo-guides/blob/main/guides/referral-system-guide.md) for customer education and workflows.

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## Documentation Overview

| Document                     | For                                | Purpose                                                 |
| ---------------------------- | ---------------------------------- | ------------------------------------------------------- |
| **System Inventory**         | Non-technical stakeholders, demos  | Understand Upzelo's core features and business value    |
| **Shopify Onboarding Guide** | Technical store owners, developers | Implement Upzelo on Shopify from install to go-live     |
| **Referral System Guide**    | Merchants, customers               | Learn how referral programs work and best practices     |
| **Wallet Pass System Guide** | Developers, merchants              | Mobile wallet integration (Apple Wallet, Google Wallet) |

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## About Upzelo

Upzelo is a multi-channel loyalty platform that helps brands:

* 🎯 Build customer loyalty programs across web and Shopify
* 🎁 Launch campaigns, rewards, and referral programs
* 📊 Track customer engagement and loyalty metrics
* 🔄 Integrate with Shopify, Stripe, Klaviyo, HubSpot, and more

### Key Features

* **Loyalty Programs** — Points, tiers, rewards, exclusive perks
* **Campaigns** — Time-limited promotions and seasonal offers
* **Referral Programs** — Turn customers into brand advocates
* **Integrations** — Connect with your existing tech stack
* **Analytics** — Real-time insights into program performance

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## Need Help?

Contact support at <support@upzelo.com>


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